Useful Applications in Indonesia

QR Code Scanner

QR Code Scanner. This is a requirement in Indonesia. Not a recommendation. Not a tip. QR code scan app is definitely a must have. Luckily most phones already have this built in application. During Covid pandemic, Indonesia requires everyone in the county to download an application for tracking and a QR code scanner is required when entering public places. Everything is scanned by QR code in Indonesia. From restaurant menu, receipts, product information and others that you may not expect.


Language Translator. English in not widely used in Indonesia. Even in the capital Jakarta it can be challenging to to talk with an Indonesian unless you are within an international community. Translator application is useful when asking for directions, and assistance from locals. I use Google Translate and is also useful when translating labels and talking directly to the application to translate. Download the Indonesian language in order to use the application even without internet.


PeduliLindungi. This application is required during Covid pandemic. Vaccine certificate is uploaded to the application. Public places such as shopping malls require visitors to be vaccinated. Using the PeduliLIndungi application a QR code is scanned before entering building and it will show vaccination status. You can be denied of entering establishment if you do not have the application and cannot provide proof of vaccination.


GoJek . This application the Indonesian equivalent of Uber or Grab. Gojek offers more than just a transportation hailing app, it offers delivery from restaurants and groceries, cleaning and repair services. The good thing about Gojek is that you can navigate the application in English and pre-empt messages with driver have English translation.


GoPay. This is an online wallet wherein you add money by connecting your bank/card. GoPay can be used restaurants, goods, services, groceries, taxi, utility bills and many more. The great thing with GoPay is that you can use it online and to pay at a physical store. Simply scan the QR code of the merchant, enter the amount you need to pay and that’s it!


Grab. Another transportation hailing app with several additional services. Grab and GoJek are similar in many ways it offer services. Through Grab you can order groceries, arrange a pick-up and delivery, and order restaurant delivery. The good thing about Grab is that the app is in English.


MyBluebird. Bluebird is the official taxi service in Indonesia. Regular taxis are colored blue and you can use the application like Gojek. Inside the Bluebird application you have to option to book a fancier taxi called Silverbird which with vehicles such as Toyota Alphard, Toyota Camry and Mercedes E200


Tokopedia. This application is the Indonesian equivalent of Amazon. You can find all sorts of product in Tokopedia from electronics, repair, household, entertainment, fashion and groceries. Option ranges from official brand stores to cheap sourced items. I prefer Tokopedia from Shopee and Lazada for the ease of use and bigger product range available.


Shopee. Similar to Tokopedia. Navigating the app is more challenging. Customer service is less helpful than Tokopedia. Advantage of Shopee is that it has more option for fashion products such as clothes, shoes, and accessories. Shopee is mostly preferred by women.


Lazada. Another all in online shopping application that is widely used in Indonesia. I haven’t used Lazada but it is commonly recommended. Original branded stores also have official Lazada account.

Happy Fresh

Happy Fresh. Mostly for grocery items. This application is useful for bulk buying of grocery items if you do not have time to go out. Delivery fee is higher and you have to pay for shopper fee. This is useful if you are looking for specific food products not available within your area.

Indonesia Travel Experience with a Baby (Covid Pandemic)

November 2021. Moving all our life from Morocco to Indonesia with a 20-month-old baby.  Carrying 6 large suitcases, 3 cabin luggage, 3 hand-carry bags. And a baby who refused to sleep on the 20 hours of travel.

We traveled to Jakarta Indonesia with a baby and this was our experience. Sharing some tips and advice for those who are planning to do the same. 

Travel Requirements

  • Covid vaccination is required upon entry to Indonesia.  1- 2 dose is accepted. 
  • Face masks are required in public areas. Including inside the plane.
  • Covid Vaccine Card with QR Code – Vaccine card translated in English. More important is the QR code.
  • Doctor certificate – Verifying Covid vaccination and certifying fit to travel. In English
  • PCR test on departure – valid for 72 hours from the date of release to the date of travel. They also required a PCR test for my 20 months old. Results should be in English.  Make sure that results reflect the address of the country it was done.
  • Visa – There are a lot of travel agents that assist in the visa application. We took a B211A which is a company-sponsored visa. If you do not have a company or person that can sponsor, you can contact a travel agent and they help in sponsorship.
  • Airline Ticket – We did a return flight booking . Usually, our airline booking is done with Expedia and they have a 24-hour cancellation policy. If you are not sure of your return this flight cancellation is useful. Make sure the airline has free cancellation available as it could vary per airline policy.
  • Travel insurance – We have international insurance and it was accepted
  • Hotel Reservation with QR Code – upon booking and payment of hotel quarantine. A QR code of confirmation of reservation will be sent by the quarantine hotel. Print the hotel quarantine confirmation with a QR code.

 Tips Before Booking Hotel: 

  • Check the current travel requirements for Indonesia as it can change day per day. Length of quarantine changes regularly.
  • See accredited quarantine hotels
  • Inform hotel that it is for travel quarantine
  • Book the number of nights as per quarantine requirement

In our case, the required travel quarantine period changed after our booking. We had to email the hotel several times and eventually they replied back stating that they will automatically change our booking as required. Make sure to ask the breakdown cost of changes (if there is). The hotel booking includes food and Covid testing in the quarantine package.  

  • PeduliLindungi – The Indonesian Covid tracking app. They checked the phone if the application was installed when we checked in at the departure counter. Download the app and register with an email. PeduliLindungi app will ask for a phone number, unless you have an already registered phone in Indonesia your phone sim will not work.
    • In the section of E-HAC input your flight and hotel details. 
    • Upload a copy of your vaccination card with a QR code. 

Arrival Process

  • Verification of Documents – Visa, Hotel Quarantine, Vaccination, PeduliLindungi
  • PCR Test at Airport Arrival – Registration. PCR test. Results will be sent to the hotel. Ask for a copy sent to your email. We have a baby and Little One was also required to have the nasal and throat swab. I asked if it is really required for babies and they replied yes. Swabbing for babies is not deep and was only a shallow poke at the nostrils and swab at the cheeks.
  • Immigration – checking of documents and taking of the photo
  • Customs declaration for high valued items if you have any
  • Luggage – By this time most luggage are taken from the assigned airline carousel and lined up next to it
  • Airport Pick-up by Hotel – Hotel welcome staff will check documents and passports. Photo before leaving the airport

Travel Advice

  • Print all documents and print extra copies. Put the extra copies in a separate bag in case one document bag gets lost.
  • Bring a large envelope or folder. There will be a lot of document checking. It is easier to give the whole folder and let the airline/airport/hotel staff sort out and look for what they need. 
  • Keep all papers with QR codes. Indonesia likes QR codes and is constantly used for verification and registration.

Hotel Check-in

  • Registration
  • Give a copy of the hotel booking with a QR code
  • Papers from airport
  • Pieces of Luggage are disinfected. Make sure all are closed properly as they can get slightly wet (or very moist)

Hotel Quarantine – Most hotel quarantine food is not amazing.

Tips on Travelling to Indonesia with a Baby

  • Bring your favorite snacks. 
  • Choose a hotel with a balcony – some fresh air and change of view can be good for adults and childrens’ mood
  • Download baby’s favorite videos on phone or tablet – I do not usually allow a lot of screen time but this was very helpful
  • PeduliLindungi  – Download on phone using email, Put necessary information specially the E-HaC section that requires travel information and upload of covid vaccination card
  • QR code scanner – Download QR code scanner on phone. Almost all services in Indonesia uses a QR code
  • Whatsapp – Download Whatsapp messaging application. Indonesians like WhatsApp messaging. Almost everyone uses Whatsapp. Service confirmations such as hotel and delivery are also using Whatsapp.
  • Phone registration –  Foreign phones are locked in Indonesia. Meaning if you have a phone bought from outside of Indonesia the signal of a foreign sim card (even if your phone is on roaming) and the use of a local sim card is blocked. You can connect to Wi-fi with your phone with messaging applications. Only after quarantine, you can go back to the airport to register and unblock the phone. I heard some say that they were able to register and unlock phones from some telecom (sim card) shops. However, we chose the safest way to go back to the airport after quarantine to unlock the phone.
  • Airline requirements – Upon booking your airline ticket carefully check the travel requirements of the airline before departure. Airlines also post on their websites the travel requirements of destination countries to prepare for arrival.  

Travel requirements are often changed and it is better to visit official Indonesia travel sites to get updates. There are several online group discussions for Indonesia where travelers share their experiences, tips, and updates on traveling. See the links below for some suggestions.

Useful Travel Sources:

Indonesia Immigration

Accepted Visas and Requirements

Facebook Group

Visa & Law in Indonesia

Sherpa Travel Restrictions

Garuda Airlines (Indonesia Airline Carrier)